Due to the nature of the products we sell and for your safety, We DO NOT accept returns. Your purchase and use of this website constitute your acknowledgment that you have read and agreed to all policies listed herein.
Please read all policies and disclaimers below before purchasing or consuming ANY information, product, or service provided by Holistic Yoni Care.
In addition to this Return Policy, please click the following links to access the remainder of our policies and review them carefully before making a purchase:
Shipping Policy, Terms of Use, and Privacy Policy.
Thank You!
PAYMENTS
Making a purchase constitutes that you understand and agree with all store policies herein, all terms and conditions, and our privacy policy.
PAYMENT METHODS
Stripe
All payments for electronic purchases on this website will be processed via Stripe. Stripe accepts all major credit cards/debit cards (Visa, MasterCard, American Express, Discover) are accepted are securely processed.
Square (In-person only)
All major credit or debit cards are accepted for in-person sales. Payments are processed entirely and securely through Square, Inc. (third-party). Your purchase may be subject to a sales tax (see Sales Tax section below).
Cash (In-person only)
Cash payments are accepted for in-person sales only. Your purchase may be subject to a sales tax (see Sales Tax section below).
Holistic Yoni Care will attempt to notify the purchaser a soon as possible in the event their payment is declined and will offer the opportunity to pay using a different card.
SALES TAX
If your billing address is within the state of Texas, you are is responsible for an 8.25% sales tax, which will be added to the subtotal of each product order.
In-person product purchases within the state of Texas are subject to an 8.25% sales tax at the time of the transaction.
For international orders,
Sales tax is NOT collected for purchases categorized as a service.
RECEIPTS
An electronic receipt will be delivered to the email address provided by the purchaser during checkout. All electronic receipts will include the date of purchase, item(s) purchased, and the total amount paid including (tax and shipping costs).
A handwritten receipt may be provided for in-person cash sales by request only. You may request an electronic copy of your receipt by providing the seller with a valid email address at the time of the transaction. Cash sale receipts will be emailed to the purchaser within 24 hours of the transaction.
CANCELLATION
ALL Requests to cancel an order must be submitted in writing within 24 hours of a transaction by submitting a Cancellation Request using one of the following methods:
- Send a cancel request from My Account (created by the purchaser during checkout). Using the email and password created during checkout, the purchaser may log into My Account and click the “Send Cancel Request” button located next to the order in question. The customer may include a brief message explaining the cancellation request.
- The purchaser may send an email explaining their intent to cancel to dominique@holisticyonicare.com. Be sure to type “Cancellation Request” typed in the subject field and include the order number in the body of the email.
In the rare case that we must cancel an order, the purchaser will be notified via the email address provided in the order. We will give an explanation and offer an alternative solution. In this case, only may a full refund be issued at the purchaser’s request granted no alternative is satisfactory.
RETURNS
Making a purchase constitutes that you understand and agree with all store policies.
Products
Yoni eggs are designed for use in the vaginal canal and are therefore considered highly personal items. For your safety, all sales and final, and we do not accept returns.
Our plant-based products are freshly handcrafted to order in small batches. Once an order has been placed, ALL SALES ARE FINAL.
Every item in our shop includes a detailed description accompanied by an ingredient list (if applicable) and photos. By placing an order the purchaser understands the full item description, ingredients list, and agrees to all store policies (including our Shipping Policy).
Please follow the gemstone care guidelines provided with each shipped Yoni egg. Eggs that are dropped or subjected to extreme temperature fluctuations may become vulnerable to cracking. For more information, please click here to watch our Yoni Egg Guide (video): Watch Now
In the rare case that we must cancel an order, the purchaser will be notified at the email address provided in the order. We will give an explanation and offer an alternative solution. In this case, only may a full refund be issued at the purchaser’s request granted no alternative is satisfactory.
We are always happy to answer any questions about our products. Please email us with inquiries to dominique@holisticyonicare.com
Services
All services rendered must be pre-paid in full prior to your appointment or based upon a prior written agreement. If any services are rendered before a payment is made, you will be invoiced via PayPal by our parent company, Everything She Touches, for the full amount, which must then be paid using a credit/debit card or using your PayPal account. The total amount billed must be paid within 30 days of the date printed on your invoice.
WELLNESS SERVICES
Wellness Services include Reiki Therapy, Chakra Balancing, Crystal Therapy, House Blessings, Intuitive Readings (Astrology/Tarot), Holistic Health Consultations, and all coaching services.
When you purchase a Wellness Service, you will be provided with a downloadable (pdf) Welcome Packet detailing booking instructions. Simply click the link on your screen after checkout to download this file immediately after checkout. If you have any problems accessing your Welcome Packet, please email dominique@holsiticyonicare.com.
Your Welcome Packet will include a Welcome Letter with booking instructions and specific cancellation information, a liability release form, and any other materials needed for the service you purchased.
For healing sessions, readings, coaching, and house blessings—you can access our Client Intake Form at: holisticyonicare.com/forms
DISTANCE HEALING (REIKI)
When you schedule your appointment time, you will receive a link to the Zoom call, which you may join by video on your computer or smartphone. You can also call in by phone only, though it is recommended that you use the video call option to establish a greater rapport—it’s always nice when we can meet face-to-face!
WELLNESS SERVICE CANCELLATION POLICY
Holistic Yoni Care maintains a 48-hour cancellation policy for all appointments in order to be eligible for a full refund. In the event that you must cancel or reschedule, send an email to dominique@holisticyonicare no less than 48 hours prior to your scheduled appointment time. On the day of your appointment, I will remain on location until 15 minutes past your scheduled time. If you have any problems connecting or getting to your appointment, please text or email me immediately to avoid a cancellation fee. If you fail to show up for your appointment and have not contacted me as agreed upon within that 15-minute time frame, your appointment will be canceled, you will incur a cancellation fee as stated in your downloadable pdf welcome letter after checkout. Any remainder of your investment will be refunded after the cancellation fee is deducted.
SHIPPING
Making a purchase constitutes that you understand and agree with all store policies.
Click here to review our Shipping Policy.
ALLERGY DISCLAIMER
Making a purchase constitutes that you understand and agree with all store policies.
Every personal care product description in our shop includes a complete list of ingredients. Some of the ingredients we use may cause allergic reactions or mild irritation on sensitive skin.
Please read the ingredient list provided. We will promptly answer any questions you have concerning our products.
Holistic Yoni Care is not responsible for any allergic or sensitive skin reactions that occur following the use of our products. Please see the Medical Disclaimer in the following section of this document.
If you’re uncertain as to whether a product you’ve purchased will be irritating to you, we recommend performing a patch test before use. To patch test, apply a small amount of product to the skin of your inner arm (at the crook of your elbow) over a 24 hour period to see if irritation occurs.
MEDICAL DISCLAIMER
Making a purchase constitutes that you understand and agree with all store policies.
The information provided on this website and communicated to you (via phone, email, social media, or otherwise) by any representative of Holistic Yoni Care is for informational purposes only. By using this site and/or making a sales transaction, you agree that you are at least 18 years of age and have read and understood all policies herein.
Furthermore, you agree that you have been medically cleared by a licensed medical professional to consume products and/or services offered by Holistic Yoni Care.
We do not diagnose, prevent, treat, nor cure any disease or illness. We only provide information and resources to support you in reaching your expressed goals and will provide a referral when possible if necessary.
We do not guarantee any specific results. By using this site and/or purchasing products or services from us, you accept full responsibility and liability for your own health. We are not liable for any effects you may experience following the consumption of our content, products, or services.
YONI EGG SAFETY
DO NOT insert a Yoni egg that has been damaged after being dropped or is cracked on the surface.
If you drop your egg, be sure to carefully inspect the entire surface to rule out any cracks or jagged edges that result from damage. Also, follow the proper Yoni egg care guidelines provided in the Yoni Egg Starter Guide that we provide with your Yoni egg.
DO NOT insert a Yoni egg while you are menstruating, pregnant, experiencing postpartum bleeding, have an IUD (intrauterine device), have an active Yoni infection (i.e. STI, yeast, or bacterial vaginosis), or are experiencing advanced pelvic prolapse.
YONI STEAM SAFETY
Do not use a crock-pot or other electronic heat source for a Yoni steam at home.
Although this is a common practice in some spa environments and you can find electronic Yoni steaming machines for sale online, using a constant heat source may lead to blistering from second-degree burns on the vulva and vagina. A properly insulated Yoni steam made with hot water alone can maintain an effective flow of warm steam for 30-40 minutes. You don’t need to keep adding heat. In a professional spa environment, vaginal steam practitioners should be trained to monitor the temperature of Your steam, but this is not a guarantee of safety! Do your research on Yoni steaming and, if possible, get a referral from other women who have visited the spa in question before your book your appointment.
Do not use plastic Yoni Steam Seats or Containers.
Plastic Yoni steam seats with a built-in bowl for at-home use are widely available for sale, but beware as plastic can release dangerous gases and toxins into the Yoni area, especially when heated. Always use a heat-safe container (i.e. Glass, stainless steel, ceramic, etc.) when steaming.
Do Not use a Yoni steam if ANY of the following apply:
► If you are currently menstruating or pregnant
► If you are fewer than 6 weeks postpartum (or still bleeding)
► If you have an intrauterine device (IUD)
► If you have an active Yoni infection
► If you have open cuts, tears, or wounds in the vulva and/or vagina area
► If you are experiencing an advanced stage of pelvic prolapse
► If you are experiencing low blood pressure, dizziness, or lightheadedness
Occasionally, some medically cleared women choose to begin Yoni steam therapy immediately after childbirth under careful supervision by their doctor, birthworker, or trained yoni Care provider. Talk to your midwife, OB/GYN, or another licensed healthcare practitioner about whether or not ii is safe for you to use a Yoni steam.
For more detailed information on Yoni steaming, click the following link to read our article entitled, “Yoni Steaming 101: The Ultimate Guide for Beginners and Practitioners.”
MENTAL HEALTHCARE
Yoni care has its own way of bringing to the surface things that our body is ready to release. Therefore, it is helpful to have the support of a trained professional who can hold a safe space for you to process any emotions and memories that may resurface.
Our content, products, and services are designed to support you in achieving your holistic wellness goals by developing greater self-awareness and practicing body consciousness. However, our content products and services are not substitutes for professional mental healthcare.
Especially, if you have experienced physical, mental, emotional, spiritual, or sexual trauma—we highly recommend that you consider working with a trauma-informed licensed therapist in addition to your Yoni care practice so that you can be fully supported in your healing process.
If ever you are experiencing a medical or mental health emergency, please call 9-1-1 immediately. If you communicate to any representative of Holistic Yoni Care any likeness of an intent to harm yourself, a minor, or any other individual—it is our legal duty to report that information to the proper authorities for safety purposes.
If you are ever in crisis and have thoughts of harming yourself, please call the 24-Hour National Suicide Prevention Line at 1-800-273-8255 or call 9-1-1 for immediate assistance.
CUSTOM ORDERS
We accommodate reasonable custom order requests and are happy to modify certain products if possible. All requests for custom care packages or modified items may be emailed to dominique@holisticyonicare.com
CONTACT US
If you have questions or concerns about our return policy, please contact us by e-mail at dominique@holisticyonicare.com or call/text (469) 777-6270.